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Privacy Policy for Loka15 Studios Platform
 
Last Updated: November 4, 2025
 
1. Introduction and Legal Basis
 
Welcome to Loka15 Studios ("we", "us", or "our"). We operate the Loka15 Studios Platform, an AI-powered content creation service. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our service.
Commitment and Applicable Law: We are committed to processing your personal data in compliance with the Digital Personal Data Protection (DPDP) Act, 2023 of India, which governs the processing of digital personal data.
Data Roles:

  • Data Fiduciary: Loka15 Studios is the Data Fiduciary, the entity that determines the purpose and means of processing your personal data.

  • Data Principal: You, the user, are the Data Principal, to whom the personal data relates.

Consent: By creating an account and using our Service, you provide your free, specific, informed, unconditional, and unambiguous consent to the data practices described in this Privacy Policy, as required under the DPDP Act.
 
2. Personal Data We Collect
 
As the Data Fiduciary, we only collect the data that is necessary for the specified, clear, and lawful purposes detailed in Section 3.
 
A. Account and Identity Data
 
We collect this data when you create an account:

  • Account Information: Name, email address, username, and password.

  • Profile Information: Profile picture, bio, and preferences.

  • Contact Information: Phone number (optional), mailing address for billing.

  • Professional Information: Company name, position, industry type (for business accounts).

 
B. Billing and Payment Data
 

  • Payment Information: Credit card details (processed securely by our third-party payment partners), billing address, and GST information.

  • Transaction Data: Transaction history, payment records, credit usage, and subscription details.

 
C. Content and Usage Data
 

  • Generated Content: Images, videos, and other media you create using our AI tools.

  • Input Data (Source Material): Text prompts, uploaded images, and editing instructions.

  • Conversation History: Chat logs, interaction patterns, and user preferences within the platform.

  • Usage Analytics: Feature usage, generation frequency, and platform interaction patterns.

 
D. Technical Information
 

  • Network Data: IP address and approximate geographic location.

  • Device Data: Device information (browser type, operating system, device identifiers).

  • System Data: Log files, error reports, and system usage data.

 
E. Third-Party Integrations
 
We collect this data when you connect third-party services:

  • LinkedIn profile information (if connected for authentication/profile creation).

  • Google account data (for single sign-on authentication).

  • Social media profile information (when explicitly shared for platform integration).

 
3. How We Use Your Information (Specified Purpose)
 
We process your personal data for the following specified, lawful purposes:

  • Service Delivery & Core Functionality: To provide AI-powered content generation services, process your inputs, maintain service consistency, and manage your account.

  • Billing and Compliance: To process payments, generate legally compliant invoices, manage credit balances, and handle billing disputes.

  • Service Improvement and Research: To analyze usage patterns (using aggregated data) to improve our AI models, enhance user experience, and debug technical issues.

  • Communication and Support: To send service updates, provide customer support, and deliver marketing communications (only with your explicit consent).

  • Legal and Security Compliance: To comply with legal obligations, enforce our Terms of Service, and protect Loka15 Studios against fraud and security threats.

 
4. AI Model Training and Content Handling
 

  • Content Ownership: Your content remains your property. We do not claim ownership of the images, videos, or other media you generate.

  • AI Training Data and Consent: We do not use your generated content or uploaded materials (Input Data) to train or improve our commercially deployed AI models without your explicit, separate consent.

  • Content Moderation and Auditing: We may analyze content for safety, compliance, and quality assurance to detect harmful or inappropriate content and prevent abuse.

 
5. Data Sharing and Disclosure
 
We may share your information with Data Processors (third-party vendors) only to the extent necessary to perform the specified services. We ensure appropriate contracts are in place to safeguard your data.

  • Payment Processors: For secure billing and payment processing.

  • Cloud Infrastructure: For hosting our application, data storage, and network security.

  • Analytics Services: For performance monitoring, usage statistics, and website insights.

  • Legal/Regulatory Bodies: To comply with a lawful order or government request under Indian jurisdiction.

  • Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred to the new entity, subject to the same privacy protections and notice.

 
6. Your Rights and Duties as a Data Principal
 
Under the DPDP Act, you have specific, actionable rights over your personal data.
 
A. Your Rights
 

  • Right to Access Information: You can request a summary of the personal data we process about you and the identities of all Data Processors with whom it has been shared.

  • Right to Correction & Erasure: You can ask us to correct inaccurate data, complete incomplete data, or erase/delete your data when the processing purpose is no longer valid or if you withdraw your consent.

  • Right to Grievance Redressal: You have the right to file a grievance with us regarding our data processing practices.

  • Right to Nominate: You can nominate an individual to exercise these rights on your behalf in the event of your death or incapacity.

  • Right to Withdraw Consent: You can withdraw consent for specific processing activities at any time, and the process will be as easy as it was to give consent.

 
B. Your Duties
 
You have a duty to ensure that:

  1. You do not impersonate another person when providing your personal data.

  2. You do not register a false or frivolous complaint or grievance.

  3. You provide authentic information when exercising your right to correction or erasure.

To exercise any of your rights, please contact our Grievance Officer (see Section 10.2).
 
7. Data Security and Retention
 
 
A. Security Safeguards
 
We implement robust technical and organizational measures to ensure "reasonable security safeguards" and prevent personal data breaches:

  • Encryption: End-to-end encryption for data in transit and encrypted storage of sensitive information.

  • Access Control: Limited access to personal data on a need-to-know basis (least privilege).

  • Incident Management: Protocols are in place to notify the Data Protection Board of India and affected Data Principals in the event of a breach.

 
B. Data Retention Policy (Storage Limitation)
 
We retain your personal data only for as long as is necessary for the specified purpose for which it was collected, or as required by Indian law.

  • Generated Content/Assets:

    • Starter Plan: 30 days retention

    • Creator Plan: 90 days retention

    • Studio Plan: 365 days retention

  • Account Data: Retained while your account is active, plus a maximum of 2 years thereafter (for legal/audit purposes), or until you successfully request erasure.

  • Billing/Transaction Data: Retained as required by mandatory Indian tax laws (e.g., Income Tax Act, GST laws).

 
8. International Data Transfers
 
Your information may be transferred to and processed in countries outside India for purposes like cloud hosting and AI model computation. We ensure that any such transfer is carried out in compliance with the DPDP Act and any rules or notifications issued by the Central Government.
 
9. Children's Privacy (Under 18)
 
Our Service is not intended for children under the age of 18. We do not knowingly process the personal data of Children. If you are a parent or guardian and believe your child has provided us with personal data, please contact our Grievance Officer immediately.
 
10. Changes and Contact Information
 
 
A. Changes to This Privacy Policy
 
We may update this Privacy Policy. We will notify you of any material changes via email or prominent notice on our platform before the changes take effect. Your continued use constitutes acceptance of the updated Privacy Policy.
 
B. Contact and Grievance Redressal
 
For questions about this Privacy Policy or to exercise your rights, please contact our designated officer:
Data Protection Officer/Grievance Officer:

Registered Address:

  • Loka15 Studios

  • Plot 120, Saradanagar,

  • Hyderabad, 500070, INDIA

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